Relating to others may be difficult sometimes. Tensions may arise but they could be turned into opportunities to get to know each other better. The relationship can thus improve and become a source of joy and inspiration.

Empathy is not to show mercy, but it is the possibility that a person tries to put herself in other’s shoes and lives from the inside what the other feels at that moment.

An important thing to know is that empathy is not a talent with which you are born, but it can be learned. Being empathic means first of all feeling somehow involved towards the other from us. Surely it is easier to feel empathy for people who are similar to us than for people who we feel as antagonist.

If we want to be empathetic with our colleagues at work, we could try talking to them more often, asking them what they have been experiencing and the emotions they feel rather than imagining it, which could prove to be absolutely misleading.

A good empathy could allow us to feel the emotions that our interlocutors feel and we could thus anticipate their reactions. When people feel understood, the path of trust and good understanding opens up. True empathy allows you renewing a bond that could have seemed broken.

But be careful: empathy cannot be directed only towards others but it has to be directed also towards ourselves. In order to identify the emotions of others, we shall first know how to identify our emotions and not only the positive ones but also the negative ones such as, for instance, anger, bitterness, shame. The clearer our emotions are, the more we can accept and understand others’ emotions. Understanding why we experience certain emotions will allow us to put ourselves in others’ shoes and understand the reasons why one person was pushed to experience one emotion rather than another. The diversity of points of view can only be understood if we accept that we all are diverse.